About us
Know our hospital
Ramkhamhaeng Hospital is an international leading regional hospital
On February 28, 1988, Ramkhamhaeng Hospital opened for service in the form of a general hospital, providing medical treatment for all types of diseases by physicians and medical professionals in all specialties. The hospital was fully equipped with modern and highly effective treatment and diagnosis instruments and offered health care services for outpatients and 115 inpatient bed throughout 24 hours a day with ambulance service on standby at all times.
On May 13, 1993, the Hospital was listed on the Stock Exchange of Thailand under the name "Ramkhamhaeng Hospital Public Company Limited" (the Company). Currently, we have a capacity of 486 inpatient beds, situated on an area covering 59,132 sqm.
At present, there are a total of 14 hospitals under the management of the Company and its subsidiaries and has a total of 17 hospitals under the management of its affiliates, totaling 31 hospitals with more than 6,900 registered beds.
According to our core value, Ramkhamhaeng Hospital is committed to expanding healthcare services to various areas for the convenience of our patients. Recently, we launched Ramkhamhaeng 2 Hospital, which is to become a leading hospital in the modern era, specializing in treating complex and difficult diseases while providing an excellent and efficient care experience for our patients.
Ramkhamhaeng Hospital continues to gain customers' trust by providing quality medical services from expert doctors, state-of-the-art medical equipment and technologies, and warm hospitality and services.
The Group continues to expand its private hospital businesses in Bangkok and other provinces with international quality and standard to become the largest networking hospital and serve all patients across Thailand.
Ramkhamhaeng Hospital has been certified for quality according to the international standards of AACI

AACI, which stands for the American Accreditation Commission International, is a quality accreditation system based on international standards originating from the United States. This standard is designed to elevate the quality of healthcare facilities by ensuring safety, accuracy, and clarity throughout the entire healthcare process, including consultation, treatment, medication administration, and post-treatment care (follow-up). The accreditation process involves proper procedures, standardized operating rooms and equipment, as well as the quality of personnel, including trained and certified physicians, nurses, and staff who demonstrate competence in their work.
Patients of Ramkhamhaeng Hospital can rest assured that they will receive care from a team of specialized medical professionals in every specialty. Our nurses and staff are well-trained, possessing knowledge and expertise in providing services with state-of-the-art medical equipment that meets international standards, ensuring safety and quality care.
Ramkhamhaeng Hospital remains dedicated to the continuous improvement of service quality and the maintenance of healthcare standards, aiming to provide even better patient care. We are committed to delivering comprehensive services, fostering confidence among service recipients, and consistently receiving international accreditation for the quality of our services.


Ramkhamhaeng Hospital Receives the “Excellence in Claim Coordination” Honor at the AIA Hospital Awards 2025


Dr. Jermpol Bhumitrakul, Executive Director and Board Member of Ramkhamhaeng Hospital, together with Mr. Thibault Spithakis, Chief Marketing Officer and Executive Committee Member, represented the hospital in receiving the prestigious “Excellence in Claim Coordination” award at the AIA Hospital Awards 2025.
This award recognizes partner hospitals that demonstrate outstanding excellence in service quality and efficient health insurance claim management, ensuring a smooth and convenient experience for AIA customers. The recognition reflects Ramkhamhaeng Hospital’s continued commitment to delivering excellent care and providing seamless support for insured patients.
The award ceremony was held on Friday, March 27, 2026, at the Ritz-Carlton Ballroom, Level 4, The Ritz-Carlton Hotel.
Ramkhamhaeng Hospital Receives Award for Initiative, Openness, and Embracing New Innovations: “Creativity and Innovation”

Ramkhamhaeng Hospital has been recognized for its outstanding initiative, openness, and commitment to embracing new innovations, receiving the “Creativity and Innovation Silver Award” at the “Muang Thai Life Assurance Hospital Awards 2024”. This prestigious accolade affirms the hospital’s continued leadership in developing innovative approaches to medical service delivery.
Organized by Muang Thai Life Assurance Public Company Limited, the awards ceremony was held on 7 July 2025 at the Siam Kempinski Hotel Bangkok. The event aimed to honor healthcare institutions that demonstrate service excellence, management efficiency, and a steadfast commitment to innovation for the enhancement of patient care quality.
Ramkhamhaeng Hospital was presented with the Creativity and Innovation Silver Award, which is granted to institutions that consistently demonstrate outstanding creativity and the ability to develop and implement new service models. The hospital’s proactive adoption and integration of innovative practices aim to optimize service outcomes and deliver maximum benefit to patients.
Dr. Jermpol BhumitrakulP, Executive Director of Ramkhamhaeng Hospital, accepted the award on behalf of the institution. The award was presented by Mr. Chuchatr Pramoolpol, Secretary-General of the Office of Insurance Commission (OIC), and Mr. Sara Lamsam, Chief Executive Officer of Muang Thai Life Assurance Public Company Limited.
This recognition reflects Ramkhamhaeng Hospital’s unwavering dedication to advancing healthcare services through continuous innovation and service development. The hospital strives to meet the evolving needs of its patients comprehensively and effectively, thereby enhancing service capability and ensuring high levels of patient satisfaction.
The award serves as a significant source of pride and motivation for the hospital’s medical personnel and staff, whose dedication and commitment drive the hospital’s success. Ramkhamhaeng Hospital remains steadfast in its mission to deliver high-quality, safe, and patient-centered healthcare services at every level.
Ramkhamhaeng Hospital received honors at the AIA Hospital Awards 2022

AIA Company Limited organized the award ceremony for the 'AIA Hospital Awards 2022' to recognize outstanding partner hospitals for the year 2022. The event took place on November 18, 2022, at the Surasak Ballroom, 11th floor of the Eastin Grand Sathorn Hotel. The purpose of this event was to enhance collaboration between AIA and its partner hospitals in healthcare insurance services.
On this occasion, Ramkhamhaeng Hospital received the second runner-up award for 'Best Claim Support.' This accolade acknowledges the hospital's exceptional support in facilitating and processing health insurance claims throughout the year 2022.
Representing Ramkhamhaeng Hospital, Dr. Jermpol Bhumitrakul, the hospital director, received the prestigious award from Ms. Ropapi Wongthongkam, Director of Corporate Communications and Image, and Dr. Pramuk Sornjakraw, Senior Advisor of Operations, AIA Thailand.
Ramkhamhaeng Hospital remains committed to continuously improving the quality of healthcare services, aiming to elevate the standards of health insurance services for the utmost satisfaction of service recipients.
Ramkhamhaeng Hospital Receives Prestigious Recognition at the Muang Thai Life Assurance Hospital Awards 2021

Muang Thai Life Assurance Company Limited (Public Company) held the prestigious award ceremony "Muang Thai Life Assurance Hospital Awards 2021," the 6th edition, at Gaysorn Urban Resort on September 21st. The event aimed to honor and recognize excellence in standards and dedication to improving operational efficiency in all aspects of outstanding healthcare service provided by hospitals. It also sought to create satisfaction among important customers collaboratively. On this occasion, Ramkhamhaeng Hospital received the outstanding "Caring Award" in the large hospital category. This award is presented to hospitals that excel in providing care during service usage, reducing customer waiting times for services, and minimizing the waiting period for customers to leave the hospital on the day of discharge. Dr. Jempon Poomitrakul, the Director of Ramkhamhaeng Hospital, represented the institution in receiving the award from Dr. Suttipol Thaveechaiyakarn, Secretary-General of the Insurance Commission and Promotion Board (ICPB). This award is considered an honor and source of pride, encouraging the continuous dedication of all staff to improving healthcare service quality, ensuring standardization, and achieving the highest customer satisfaction.
Executives from Ramkhamhaeng Hospital, Synphaet Hospital, Chiangmai Ram Hospital, and Lanna Hospital jointly donated 1,200,000 baht (one million two hundred thousand baht) to the “Fund for Forest Rangers.”
The donation was officially received by Mr. Thanya Netithammakul, Director-General of the Department of National Parks, Wildlife and Plant Conservation; Mr. Jongklai Woraphongsathorn, Deputy Director-General; and Mr. Krittasayam Kongsatri, Chief of Doi Inthanon National Park, on March 10, 2019.
Dr. Jermpol Bhumitrakul, Executive Director of Ramkhamhaeng Hospital, in his capacity as a member of the Community Police Advisory Board (Kor.Tor.Tor.) of Huamark Police Station, together with Pol. Col. Sarayut Junnawat, Superintendent of Huamark Police Station, Pol. Lt. Col. Sutat Chaimongkol, Deputy Superintendent (Prevention and Suppression), and Mr. Pornsak Pitakpoonsin, Chairman of the Community Police Advisory Board of Huamark Police Station, visited Khlong Kacha Community, Soi Huamark 21, Huamark Subdistrict, Bang Kapi District, Bangkok.
The visit was conducted in line with the “Empowerment” strategy aimed at strengthening communities to prevent and suppress crime. During the visit, the delegation engaged with local residents and distributed essential supplies, including rice, medicines, and other necessary items, to provide initial assistance and support to the community.



On Thursday, October 8, 2015, at 4:00 PM, Phra Ratchavisuddhimuni (Phra Ajarn Yuean Khantipalo) of Wat Khao Sala Atulthanacharo, Surin Province, together with Dr. Chamnarn Chanapai, Executive Director of Ramkhamhaeng Hospital, as well as doctors, nurses, and staff, jointly served as co-hosts of the Abhidhamma chanting ceremony in honor of His Holiness Somdet Phra Nyanasamvara, the Supreme Patriarch of Thailand.
The ceremony was held at the Phet Residence Pavilion, Wat Bowonniwet Vihara. On this occasion, all participants paid their respects before the royal funeral urn and offered prayers and homage in reverence to His Holiness the Supreme Patriarch.

Representatives from the Media Production Center for Thai Muslims paid a courtesy visit to Dr. Jermpon Phumitrakul, Executive Director of Ramkhamhaeng Hospital. The delegation, led by Mr. Worayos Thipcharupoka, Creative Editor, and Ms. Fareeda Lamo, Marketing and Business Development, reported on the outcomes of the hospital’s support for the production of the Islamic Calendar for the Hijri years 1436–1437 (2015), which was distributed at the Central Mawlid event and to various organizations.
During the visit, the delegation also toured the hospital’s halal kitchen and prayer room facilities.


Her Majesty Queen Sirikit, the Queen Mother, President of the Thai Red Cross Society, graciously commanded the issuance of a commendation recognizing Ramkhamhaeng Hospital as an institution that has consistently supported group blood donation efforts to help fellow human beings for over five years. With a total blood donation volume exceeding 1,000 units, the hospital is deemed worthy of this honor. The Thai Red Cross Society hereby grants this certificate of recognition in appreciation of its contributions. Given on September 29, 2015.

Ramkhamhaeng Hospital, represented by the Head Nurses on behalf of physicians and staff, presented donations in cash and essential items to Phra Alangkot, Abbot of Wat Phra Bat Namphu, Lopburi Province, to support the care of children and patients living with HIV/AIDS.
In addition, the hospital’s Dhamma Learning Center organized donations of funds and daily necessities to a nursing home in Nakhon Pathom Province, as well as to the Baan Kru Noi Foundation, to further support underprivileged communities.


Ramkhamhaeng Hospital recognizes the importance of health and is committed to promoting the well-being of Thai people. We warmly invite you to participate in the 12th annual health check-up campaign, “Health Check, Merit Giving”, aimed at raising funds for the Pattani Hospital Foundation. The proceeds will support medical care for underprivileged patients in the three southern border provinces and contribute to the procurement of essential medical equipment.
Health Check-up Package (10 tests): Price: 999 Baht (750 Baht for medical check-up + 249 Baht as a charitable donation)
The package includes:
General physical examination
Complete blood count (CBC)
Blood group
Blood sugar (Diabetes screening)
Kidney function test
Blood lipid profile
Triglycerides
Uric acid (Gout)
Urinalysis
Liver function test
Campaign Period:
October 1, 2015 – January 31, 2016
Payment Channels:
Payments can be made via Thanachart Bank, Siam Commercial Bank, Kasikornbank, Government Savings Bank, Bangkok Bank, and Bank of Ayudhya.
After completing the payment, please present the payment document to the nursing staff at the Health Check-up Clinic, Building C, 1st Floor.


Providing health education and training programs to promote health and prevent diseases among various communities, such as the Islamic Center of Thailand and other organizations
Organizing health seminars for the public at the hospital, held at the conference room on the 10th floor, Building C
The hospital ensures that waste generated across all departments is properly managed, stored, and transported in compliance with established standards. This reflects the hospital’s commitment to environmental responsibility and its dedication to maintaining a safe and clean environment surrounding the facility.
Ramkhamhaeng Hospital participated in the “Energy-Saving Industry for Thailand” initiative, supporting the nation’s efforts to reduce energy consumption. In collaboration with the Department of Alternative Energy Development and Efficiency, Ministry of Energy, the hospital replaced conventional fluorescent lighting with LED fluorescent tubes throughout all parking areas, enhancing energy efficiency and sustainability.
Rationale:
In today’s society, people are increasingly disconnected from local communities, while many remote areas still require support from various sectors—whether financial assistance, essential supplies, health education, or simply care and attention from urban society. Giving back to society has always been a core value of Ramkhamhaeng Hospital. The hospital actively encourages its staff to participate in volunteer activities, fostering a spirit of generosity and compassion—key qualities valued by the organization—while also promoting the meaningful use of their time for the benefit of others.
This initiative also provides employees with opportunities to collaborate and work as a team, inspiring stronger commitment to teamwork in the future. It helps cultivate a positive organizational culture across departments, enhancing employees’ sense of pride and belonging to Ramkhamhaeng Hospital. Ultimately, it empowers staff to contribute significantly to society and create lasting value for the Thai community.
Project Duration:
1st Activity: November 12, 2009 – Lirandon School, Had Yang Subdistrict, Si Maha Phot District, Prachinburi Province
2nd Activity: July 4, 2010 – Ban Khok Sung School, Khok Sung District, Sa Kaeo Province
3rd Activity: December 18, 2010 – Wat Pho Taeng Tai School, Pho Taeng Subdistrict, Bang Sai District, Ayutthaya Province
4th Activity: March 14–17, 2014 – Six welfare homes, Chiang Mai Province
5th Activity: September 23, 2014 – Pakkred Babies’ Home, Nonthaburi Province
Project Value:
Total budget: 2 million baht
Project Activities:
Organizing mobile medical units comprising doctors, nurses, and staff to provide basic health check-ups, along with medicines and medical supplies
Donating educational materials such as stationery, colored pencils, school bags, books, and printed materials to encourage reading and writing among students
Renovating and repainting school infirmaries and libraries
Contributing funds to support the construction of commemorative libraries, infirmaries, and school restrooms
Building a swimming pool for children with muscular weakness at the Pakkred Babies’ Home
Donating funds for road repairs to improve accessibility for persons with disabilities along Tiwanon–Pakkred 1 Road (approximately 1.1 kilometers)
Rationale:
Recognizing the importance of preserving the nation’s significant historical landmark, Phya Thai Palace, to ensure its longevity as a national heritage for future generations, and to humbly dedicate this initiative as a merit-making tribute on the auspicious occasion of His Majesty the King’s 80th Birthday Anniversary in 2007.
Project Duration:
Sunday, December 16, 2007, from 5:00 PM to 8:00 PM
Project Value:
Total budget: 2 million baht
Project Activities:
Organizing the concert “Vivaldi at Phya Thai Palace” in support of the mission and commitment of the “Palace Lovers Club,” under the patronage of Her Royal Highness Princess Phetcharat Rajasuda Sirisobhabannavadi. The event aims to raise funds for the restoration and development of Phya Thai Palace, preserving its elegance as a lasting cultural heritage of the nation.
Rationale:
Recognizing the importance of preserving one of the nation’s significant historical landmarks, Phya Thai Palace, to ensure its longevity as a national heritage for future generations, and to humbly dedicate this initiative as a merit-making tribute on the auspicious occasion of His Majesty the King’s 80th Birthday Anniversary in 2007.
Project Duration:
Sunday, December 16, 2007, from 5:00 PM to 8:00 PM
Project Value:
Total budget: 2 million baht
Project Activities:
Organizing the concert “Vivaldi at Phya Thai Palace” in support of the mission and commitment of the “Palace Lovers Club,” under the patronage of Her Royal Highness Princess Phetcharat Rajasuda Sirisobhabannavadi. The event aims to raise funds for the restoration and development of Phya Thai Palace, preserving its elegance as a lasting cultural heritage of the nation.

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āļāļēāļāļāļāļāļŠāļŦāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āļāļĨāļđāđāļ§āļāđāļāļāļĢāđ āļāļĩāļāļĩāđāļ āļāļģāļāļąāļ |
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āļ

| āļāļĢāļ°āļāļąāļāļ āļąāļĒāđāļāļĒāļ§āļīāļ§āļąāļāļāđ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
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āđāļāļāļīāļāļīāļ āļāļĢāļāļŠ āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
āļ

| āļāļĢāļđāđāļāđāļāđāļāļĩāļĒāļĨ āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
|
āļ

| āļāļīāļĨāļĨāļīāļāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) (Phillip Life) |
|
āļāļāļĨāļāļāļāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
āļĄ

| āđāļĄāļ·āļāļāđāļāļĒāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
|
āđāļĄāļ·āļāļāđāļāļĒāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āđāļĄāļāļāļąāļ§āļĢāđ āđāļāļāļĢāđāļ§āļīāļŠāđāļāļŠ āļāļģāļāļąāļ (MED – SURE Service Limited) |
|
āļĄāļīāļāļĢāđāļāđāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āļĄāļīāļāļāļļāļĒ āļŠāļļāļĄāļīāđāļāđāļĄ āļāļīāļāļāļąāļ§āļĢāļąāļāļāđ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļŠāļēāļāļēāļāļĢāļ°āđāļāļĻāđāļāļĒ (MSIG) |
|
āđāļĄāļāļīāđāļŪāļĨāļāđ āđāļāļāđāļ§āļīāļĢāđāļ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ |
āļĢ

| āļĢāļđāđāđāļāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
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āđāļĢāļāļāļīāļ āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
āļĨ
âââââââ
| āļĨāļđāļĄāđāļē āđāļāļĢāđ āļāļģāļāļąāļ |
|
āļ§
âââââââ
| āļ§āļīāļĢāļīāļĒāļ°āļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
|
āļŠ
âââââââ
| āļŠāļāļēāļĢāđ āļāļīāļāđāļāļāļĢāđāđāļāļāļąāđāļāđāļāļĨ āļāļīāļāļāļąāļ§āļĢāļąāļāļāđ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
|
āļŠāđāļĄāļĨāđ āļāļĩāļāļĩāđāļ āļāļģāļāļąāļ |
| āļŠāļĒāļēāļĄāļŠāđāļĄāļĨāđ āļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
|
āļ
âââââââ
| āđāļāđāļāđāļ āļāļģāļāļąāļ (AIA) |
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āđāļāļāļāļąāļāļāļĨāļīāļ§āļāļĩ āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) (FWD) |
| āļāļĨāļīāļāļąāļāļāđ āļāļĒāļļāļāļĒāļē āļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) (Allianz AYUDHYA) |
|
āđāļāđāļāļāļĩ āļāļĢāļ°āļāļąāļāļ āļąāļĒ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) (AIG) |
| āđāļāđāļĄ āđāļāļŠ āđāļ āļāļĩ āļāļĢāļ°āļāļąāļāļ āļąāļĒ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) (MSIG) |
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āļāļēāļāđāļāļĒāđāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āļāļīāļāđāļāļāļĢāđāđāļāļāļąāđāļāđāļāļĨ āđāļāļŠāđāļāđāļāļŠ āđāļāļāļĢāđāļ§āļīāļŠāđāļāļŠ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ (SOS) |
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āđāļāļāļāđāļēāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āđāļāļĨāđāļāđāļĄāļāļĩ āļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
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āļĒāļļāđāļĢāļ āđāļāļŠāļāļīāļŠāđāļāļāļāđ āļāļĩ 2 (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ |
| āļāļīāļāļāļĢāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
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āđāļāļāļĢāļīāļĨ āđāļāļŠāļāļīāļŠāđāļāļāļāđ (āđāļāļĒāđāļĨāļāļāđ) āļāļģāļāļąāļ (APRIL Assistaand) |
| āđāļ āļāļąāļāđāļāļīāļĨāļĒāļđ āļāļĩ āđāļāļāļĢāđāļ§āļīāļŠāđāļāļŠ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ |
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āļāļĨāļīāļāļąāļāļāđ āļāļĒāļļāļāļĒāļē āļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āđāļāđāļāļāļī āļāļĢāļļāļāđāļāļ āļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
|
āđāļāļāļĢāđāđāļāļāļĢāļ°āļāļąāļāļ āļąāļĒ (āļāļĢāļ°āđāļāļĻāđāļāļĒ) āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) |
| āđāļāļ āļāļĩ āđāļāđāļĄ āđāļāļŠ 2019 āļāļģāļāļąāļ |
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āđāļāļŠāđāļ āļāļīāļāļāļąāļ§āļĢāļąāļāļŠāđ āđāļāļĢāļāđāļāļāļĢāđ āļāļģāļāļąāļ |
| āđāļāļāļāđāļē āđāļāļŠāļāļīāļŠāđāļāđāļāļāđ āļāļģāļāļąāļ |
|
āļŪ
âââââââ
| āđāļŪāļĨāļāđ āđāļāļāļāļīāļāļīāļ āļāļāļāļāļąāļĨāđāļāđāļāļŠāđ āļāļģāļāļąāļ |
|
A
âââââââ
| Allianz General Laos (AGL) |
|
ââââââââââââââ
E
âââââââ
| Euro – Center (Thailand) Co.,Ltd. (āļŠāļēāļāļēāļāļĢāļ°āđāļāļĻāđāļāļĒ) |
|
P
âââââââ
| PACIFIC CROSS INSURANCE COMPANY LIMITED (MED – SURE Service Limited) |
|
ââââââââââââ
âââââââ
āļāļĢāļ°āļāļąāļāļāđāļēāļāļāļĢāļ°āđāļāļĻ
A
ââââââââââââââ
| April International |
|
Asian Assistance |
C
ââââââââââââââ
| Cigna International Corporation |
|
F
ââââââââââââââ
| First Class Inter Assistance |
|
V
ââââââââââââââ
| VYV International |
|
âââââââ
Data Protection Policy
Company: Ramkhamhaeng Hospital Public Co., Ltd.
Ramkhamhaeng Hospital ("Hospital") has established a Data Protection Policy regarding personal data provided to the hospital during service requests, website visits, or the use of applications from or related to the hospital. This policy includes various information related to you that has been disclosed by third parties.
Personal data refers to "information about an individual that can identify that person, whether directly or indirectly, but excluding information about the deceased specifically."
Collection of Personal Data
1. The hospital collects your personal data, which can directly or indirectly identify you, for your benefit during the necessary and appropriate period for service provision. In cases where you provide information to the hospital or request services from the hospital through its website, applications, or other channels, such as scheduling medical appointments, conducting online transactions, subscribing to newsletters, requesting special assistance, as well as offline transactions like patient registration at the hospital's registration counter, or voluntarily participating in surveys or email communications, and providing information for job applications or other communication channels between the hospital and you.
2. The hospital may also receive your personal data from third parties such as affiliated businesses, agents, distributors, or service providers of the hospital, as well as government agencies.
Personal Data Collected by the Hospital
The types of personal data collected by the hospital from you depend on the circumstances of collection and the type of services requested from the hospital. Your personal data will be used to facilitate online or offline transactions or services that you have requested successfully completed. The personal data collected by the hospital directly from you or from third parties may include:
1) Identity information, such as name, photograph, gender, date of birth, passport, national ID, or other identifying numbers.
2) Contact information, such as address, phone number, and email.
3) Payment information, including billing details, credit or debit card information, and bank account details.
4) Service utilization data, such as medical appointment details, personal information of relatives, preferences for accommodations, meals, and other additional services.
5) Marketing activity data, such as registration information for participating in activities with the hospital.
6) Statistical information, including the number of patients and website visits.
7) Data from accessing the hospital's website.
8) Health-related information, reports on physical and mental health, healthcare details, test results from laboratories, and diagnoses.
9) Information related to your medication usage and allergies.
10) Feedback and treatment results provided by you. We will not collect and use sensitive details about you, such as ethnicity, religious beliefs, criminal history, unless required by regulations and laws or with your explicit consent.
Use of Personal Data
The hospital will use your personal data for the following purposes:
1) Providing or delivering hospital services.
2) Scheduling medical appointments, sending notifications, and recommending hospital services. 3) Coordinating and forwarding information to expedite patient referrals.
4) Verifying the identity of patients.
5) Sending appointment reminders or offering assistance from the hospital.
6) Providing convenience and presenting various benefits to you.
7) Marketing purposes, promoting sales, and customer relationship management, such as sending information about promotions, products, and services, promotional campaigns, and business partnerships.
8) Serving as a communication channel to respond to questions or complaints.
9) Customer satisfaction surveys, market research, statistical analysis, and reporting to improve products and services or create new ones for the benefit of service users.
10) Accounting or financial purposes, such as verifying credit card payments, billing, and refund requests.
11) Ensuring security, including security during hospital stays.
12) Employment-related purposes, such as job applications, being an employee, or other relevant purposes.
13) Compliance with hospital rules.
14) Compliance with laws, regulations, rules, or requests from government agencies, such as complying with witness subpoenas or court orders.
15) Other purposes that support the aforementioned objectives or have temporary consent from you.
Disclosure of Personal Data
The hospital may disclose or transfer your personal data to third parties, whether within or outside the jurisdiction, and will do so in accordance with necessary and appropriate measures, regulations, and laws for the purposes specified above. This disclosure may be made to:
1) Business partners, such as insurance companies, partners participating in loyalty programs, and medical centers or other relevant companies involved in service provision.
2) Banks and payment service providers, such as credit or debit card companies.
3) Security and safety personnel.
4) Immigration and customs authorities.
5) Government agencies, regulatory bodies, and other authorized entities as permitted by law or stipulated.
Linking to Third-Party Websites
The hospital's website and mobile applications may contain links to third-party websites. If you follow these links, please be aware that this Privacy Policy does not apply to those third-party websites. Note that the hospital cannot be held responsible for the use of your personal data by those third parties as they are outside the control of the hospital.
Storage of Personal Data and Security
1. Your personal data will be stored for as long as necessary for various purposes as described in this Privacy Policy, under legal obligations, or for legal proceedings.
2. The hospital will implement security measures and appropriate management practices to prevent and maintain the security of your personal data collected by the hospital.
Rights of Personal Data Owners
1. Right to withdraw consent: You have the right to withdraw your consent for the processing of personal data that you have previously given to the hospital throughout the period your personal data is with the hospital.
2. Right of access: You have the right to access your personal data and request the hospital to provide a copy of such personal data, including disclosing the sources from which the personal data was obtained if you did not provide it to the hospital.
3. Right to rectification: You have the right to request the hospital to correct inaccurate information or complete incomplete personal data.
4. Right to erasure: You have the right to request the hospital to delete your data under certain circumstances.
5. Right to restriction of processing: You have the right to request the suspension of the processing of your personal data under certain circumstances.
6. Right to data portability: You have the right to receive your personal data provided to the hospital and transfer it to another data controller or yourself under certain circumstances.
7. Right to object: You have the right to object to the processing of your personal data under certain circumstances. You can request access or request updates and corrections to your personal data, along with the rights mentioned above or rights under data protection laws that may apply, such as requesting a copy of your personal data or requesting the suspension or disclosure of your personal data if you believe it is being used beyond the stated purposes or without your consent.